Privacy Policy
Last Updated: September 08, 2026

This Privacy Policy describes how MATTHEW TRAN LLC (“we”, “us”, “our”), operating website pawshoply.com, collects, uses, shares and protects your personal information when you visit or make a purchase from https://www.pawshoply.com.

By accessing and using our website, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect
When you place an order, subscribe to our newsletter, or contact customer support, we collect:
- Full name, shipping address, billing address, phone number, email address
- Order details, payment information (we do NOT store full credit card data; payment is handled by secure payment processors)
- Website browsing data via cookies, IP address, device type, browser information.

2. How We Use Your Information
We use collected information to:
- Process orders, arrange shipping, send order confirmation and tracking updates
- Reply to customer inquiries and provide after-sale support
- Send marketing emails (only if you opt-in; you can unsubscribe anytime)
- Prevent fraud and secure our website
- Improve our product selection and website experience.

3. Cookies
We use cookies to remember your cart items, analyze website traffic and personalize your shopping experience. You may disable cookies in your browser settings, but some website functions may not work properly.

4. Sharing Your Personal Data
We do NOT sell your personal information to third parties.
We share necessary data only with trusted partners to complete your order: shipping carriers, payment processors, and our product suppliers for dropshipping fulfillment. We may release information if required by US law or court order.

5. Data Retention
We keep your order and customer data for business and tax record purposes as required by Arizona law.

6. Your Rights
You have the right to request a copy of your stored personal data, request deletion of your data, or opt out of marketing emails. Submit requests by email: cs@pawshoply.com.

7. Children’s Privacy
Our website is intended for users 18 years or older. We do not knowingly collect information from children under 13.

8. Contact Us
For privacy questions, contact:
MATTHEW TRAN LLC
3702 W 25TH LN, YUMA, AZ 85364, United States
Phone: (+1) 8035996892
Email: cs@pawshoply.com